What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and wallet references such as your bKash or Nagad number used during deposits or withdrawals. We use this data to maintain your account, process
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payments through Rocket, Nagad, or bKash, and respond to account queries raised through our support channels. We do not sell your personal information to third parties. Certain data may be shared with payment processors when you initiate a wallet transaction, strictly to complete that transaction. We
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may also retain records as required by applicable law or to resolve disputes. If you access this platform from Bangladesh, your data handling is subject to applicable local law and the terms under which eligible regions are served. We keep your account data only as long
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as your account remains active or as required by law. Once you close your account and the retention window has passed, we remove identifiable records from our active systems. Any third-party service providers we work with are bound by data processing agreements and may not use
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your information beyond what is needed to deliver the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.